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Business Project

TOPIC: Impact of digital technology on human resource in retail sector businesses – A Case Study on Sainsbury

LO 1

Establishment of aim, objectives and time frame

Background of the research study

In order to determine creative work performances, it can be stated that digital technology is a useful consideration that assists to meet the set aim and objectives. Technological changes in HR department helps to consider important HR practices that are more efficient and helps to focus on maximising benefits and minimising problems and issues (Kamprath and Mietzner, 2015). Furthermore, it is also important to connect different people with using face to face conversation. Online applications are also applied to focus on firm’s development. Along with this, it also considers ease of communication with using social media, internet tools, etc. (Sherman, 2018).

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Rationale of the present study

With respect to conduct present research, it is important to focus on HR activities that assist to meet the desired results. In this way, recruitment activities must be identifies that help to promote creative work performance in the retail industry (Katz, Koutroumpis and Martin Callorda, 2014). Furthermore, privacy also needs to identify that assists to protect people from harassment and constantly monitor employees performances. With the help of good HR practices, data must be gathered to get more effective information. It is important to make effective conversation that considers importance of in the present research (Clayton, Jain and Marouda, 2018).

Aim and objectives

Aim: To identify digital technology implications on human resources in retail sector businesses – a case study on Sainsbury

Objectives

  • To understand the concept of digital technology in human resource management in retail sector
  • To identify the implications of digital technology in human resource management of Sainsbury
  • To find the importance of interrelationship between digital technology and human resource management in retail sector
  • To recommend the ways through which digital technology could be applied in growth of human resource activities

Research questions

  • What do you understand by the concept of digital technology in human resource management in retail sector?
  • How to identify implications of digital technology in human resource management of Sainsbury?
  • How to identify the implications of digital technology in human resource management of Sainsbury?
  • What is the importance of interrelationship between digital technology and human resource management in retail sector?
  • What are the recommendations through which digital technology could be applied in growth of human resource activities?

Action plan with time frame

Task Name

Duration

Start

Finish

Predecessors

Research Project

Planning

Finding the topic

3 days

Statement of problems

1 day

1

Time frame and allocation of resources

2 days

2

Implementation

Literature review

5 days

3

Selection of correct research methodologies

1 day

4

Data analysis and interpretation

2 days

5

Evaluation of results and outcomes

2 days

5

Project closer

Giving conclusion and recommendations

1 day

6

Results of documentation

1 day

7

With respect to deal in retail sector business, it is important to focus on gathering proper information that helps to increase the profits and revenue. In planned research, it can be stated that business needs to focus on the above time frame to meet with goals and objectives (Marler and Parry, 2016). Following activities must be included to create a successful plan:

  • Cost: Cost is the most important element of any research. In this regard, several activities have been ascertained by the researcher to attain desired results. Total budget is set around £750. On each activity, exploration and collection of primary data is set up to focus and maintained to make high growth at workplace (Clayton, Jain and Marouda, 2018).
  • Risk: In the present research, there is high risk due to limited time and cost. As results, it is important to solve issue that are related with time and cost. Participants also face issue to fulfil their views so that it is also a risk to identify proper results.
  • Scope: In order to collect more relevant information, digital technology implementation consider wide scope at workplace (Marler and Parry, 2016). It helps to enhance proper findings.
  • Resources: Extensive research also assist to attain goals and objectives to accomplish more effective work performances. Primary and secondary data has been gather to consider proper results at workplace.
  • Quality: All data and information must be qualitative so that goals and objectives also accomplish in systematic manner. With the help of standard information, loyalty could be maintained easily (Delello and McWhorter, 2017).
  • Communication: Furthermore, communication between researcher and other members must be consider in systematic manner so that findings will be develop successfully.

LO 2

Small scale research, information gathering and data collection

In order to attain desired results, it is important to focus on gathering data that are relevant and helps to create proper findings. In order to develop qualitative elements, it can be said that relevant information will be collected towards digital technology implementation. There are different sources has been considered such as articles, journals, online books, etc. (Marriott, Williams and Dwivedi, 2017). Along with this, qualitative information also assists to determine graph, thematic analysis, etc.

Questionnaire

Name:

Age:

Gender:

1. Does Sainsbury able to consider effective results with using digital technology in HR consideration?

  • Yes
  • No
  • Can't say

2. From the above, which is most important element to consider effective results in HR?

  • Social media activities
  • Internet tools
  • Printing advertisement
  • Any other

3. Digital technology is useful for Sainsbury HR operations and functions?

  • Yes
  • No
  • Can't say

4. Which is main benefit with implementation of digital technology at workplace of chosen business?

  • Increasing in effective results and performance
  • Enhance customer base
  • Reduce cost of operations

5. How are you satisfied with implementation of digital technology in Sainsbury's HR functions and operations?

  • Highly satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly dissatisfied

6. How to improve digital technology implementation in chosen business environment?

  • Reduction in cost of operations
  • Increasing in customer responses and suppliers needs
  • Improvement in services and products quality

Theme 1 Sainsbury able to consider effective results with implement digital technology

Does Sainsbury able to consider effective results with using digital technology in HR consideration?

Frequency

Yes

15

No

4

Cannot say

1

Interpretation: From the above graph, it can be interpreted that there are 15 candidates said that Sainsbury is able to consider effective results with using digital technology. Furthermore, there are 4 respondents exist that stated that chosen business unable to make effective results with using digital technology at workplace.

Theme 2 Social media activities is important perspective for HR activities

From the above, which is most important element to consider effective results in HR?

Frequency

Social media activities

17

Internet tools

1

Printing advertisement

1

Any other

1

Interpretation: In the above graph, it can be stated that there are 17 respondents said that social media activities is important consideration to attain effective results in HR. Furthermore, there is one person that said that internet tools is most important consideration to make effective results in HR.

Theme 3 Digital technology is useful for HR operations and functions

Digital technology is useful for Sainsbury HR operations and functions?

Frequency

Yes

16

No

2

Cannot say

2

Interpretation: In order to focus on above graph, it can be interpreted that there are 16 employees said that digital technology is useful consideration for employees of HR. Furthermore, there are 2 employees said that it is not useful for business operations and functions. Remaining 2 employees said that it cannot be said that digital technology is useful or not for HR operations and functions.

Theme 4 Digital technology mainly helps to increase effective results and performance

Which is main benefit with implementation of digital technology at workplace of chosen business?

Frequency

Increasing in effective results and performance

15

Enhance customer base

3

Reduce cost of operations

2

Interpretation: Above graph shows that there are 15 respondents stated that digital technology is useful for increasing effective results and performance in the business. Furthermore, there are 3 employees said that it helps to increase customer base to operate successful results. Remaining 2 people stated that digital technology implement to reduce cost of operations.

Theme 5 Employees are highly satisfied with implement digital technology for HR operations and functions

How are you satisfied with implementation of digital technology in Sainsbury's HR functions and operations?

Frequency

Highly satisfied

14

Satisfied

2

Neutral

2

Dissatisfied

1

Highly dissatisfied

1

Interpretation:From the above graph, it could be interpreted that there are 14 employees stated that they are highly satisfied with using digital technology implementation in Sainsbury. Furthermore, there are 2 people said that they satisfied with using digital technology at workplace. Furthermore, there are 2 candidates exist that said that they are neutral with implementation of digital technology in Sainsbury. One employees dissatisfied with this concept to implement it in business.

Theme 6 Reduce cost of operations is main element that improve digital technology consideration

How to improve digital technology implementation in chosen business environment?

Frequency

Reduction in cost of operations

13

Increasing in customer responses and suppliers needs

2

Improvement in services and products quality

5

Interpretation: In the present graph, it can be stated that there are 13 respondents stated that digital technology helps to reduce cost of operations. Therefore, it is important tool that assists to increase effective results in Sainsbury. Furthermore, there are 2 people said that improvement in digital technology assists to develop customer response and suppliers needs as well. Remaining 5 people said that digital technology implementation assist to improve services and products quality to make creative work performance. On the basis of effective work performance, manager of the enterprise able to communicate successful results.

LO 3

Present project and communicate appropriate recommendations that based on meaningful conclusion

In order to accomplish desired results, it can be stated that following tools implemented to attain more effective results at workplace. They are as follows:

  • Introduction: In order to accomplish desired results, researcher need to focus on different kinds of resources which implemented with tools and techniques. Data also collected to attain more systematic work performance with positive consideration.
  • Research design:In respect to focus on research design, it can be stated that there are different issues and problems solved with implementation of perfect design. There are mainly descriptive, exploratory, etc. (Smith, Mccullough and Luke, 2017). In the present research, descriptive research design that helps to find in-depth information that helps to find appropriate results at workplace.
  • Research philosophy:This element helps to determine relevant results with operating functions and operations. There are two types of research philosophies such as interpretivism and positivism (DeTombe and Weber, 2015). Researcher select interpretivism philosophy that assists to find more effective results. This is because, it assists to gather more relevant information at workplace.
  • Collection of data:Data collection is also important perspective that helps to describe more relevant results at workplace. There are different types of data such as primary and secondary. Primary data assist to gather relevant results at workplace. Questionnaire design to conduct for survey. Furthermore, secondary information also gather from different sources such as online article, books, journals, etc. (Saunders and Bezzina, 2015).
  • Analysis of the data:In addition to this, researcher also need to conduct research to analysis relevant information and attain effective functioning as well. It is also related with techniques that helps to analysis data. There are two methods such as qualitative and quantitative methods. In the present research, qualitative method used to analysis data.
  • Sampling: In order to collect data, sampling is also important term that used to carry effective functioning at workplace. There are generally two methods such as simple random sampling and non-random sampling (Sunderland, Chenoweth and Ellem, 2015). In the present research, simple random sampling method has been used that carry on 20 sample size that are employees of selected business.
  • Limitations: In order to collect relevant information, it is important to collect relevant information. Researcher face several issues to collect information such as time, money, etc. Due to lack of time and money researcher unable to get more effective results (Faber, Bodnar and Smith, 2016).

Reflect value gained from conduct project and its usefulness to support and gain sustainable organisational performance

In respect to understand present research, I have learned so many things. In this way, understanding with data collection ascertain to focus and maintain creative results. With the help of aims and objectives, new ideas and opinion of mine generated towards business. On the basis of effective work performances, my communication level also increases. Functions and operations of the business environment smoothly run to perform activity in the business. Hence, I can meet with desired results in systematic manner (Hwang and Wu, 2014). Plan and procedure of the present research also useful that create program to consider proper findings. Data analysis is also important technique that used to gather more relevant information. Primary and secondary data also undertaken that assists to make more creative work in HR activities.

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HIGH ACHIE ERS?

PROJECT LOGBOOK

Template for evidence collection to be attached with the report by learner:

Project Logbook for the chosen organisation:

Name of the learner:

Name of the Supervisor:

Project Title:

Date:

Update of weekly research/ tasks achieved (Account for a minimum of six weeks with dates)

  • What have you completed?
  • Did you fulfil the requirements of tasks?
  • Are you on track and within deadlines set?
  • Did you need to make any changes in your project management plan?

I have prepared aims and objectives on the basis of selected topic.

With preparation of aims and objectives, I have considered time plan in which Gantt chart included.

  • In third week, data collection activities develop to attain more significant results.
  • In the fourth week all the information analysis to find relevant results.
  • In order to collect relevant information, it can be stated that I made changes to make relevant work performances. 

Any risks and / or issues identified?

  • Did you identify risks/issues with lack of skills required for undertaking research tasks?
  • Did you identify any additional risks/issues that have an impact on the project management plan?
  • In respect to collect effective results, lack of time and money are major issues that identify in research.
  • No additional task have been taken in project management plan.

Problems encountered

  • What barriers did you face?
  • How did you overcome them?
  • Lack of time
  • Lack of money
  • Yes, I overcome it with using time management strategies.
  • New ideas and change of project direction
  • Yes new ideas and change of project consider in new direction.

What Have I learnt about myself this week?

  • How did I feel when I had to deal with tasks/problems?
  • Did I find it useful to complete the tasks?
  • How well have I performed? What did I contribute?
  • What can I improve on next week?
  • How might this learning apply in the future?
  • I feel very energetic in order to deal with tasks and problems.
  • Yes, it is useful.
  • Yes, I performed very well.
  • Communication level and presentation skills.
  • It could be applied in future to perform innovative functions and operations.

Tasks planned for next week

  • Which tasks are the priority?
  • Have you set aside sufficient time for completion?
  • Survey and collection of data are priority.
  • Yes I have sufficient time to collect information.

Project plan status to date (on, ahead, behind)

  • On time

Supervisor comments to address

 

Signature of the supervisor and date:

 

PERFORMANCE REVIEW

Template for Performance Review to be attached with the report by learner

1. What was the Project supposed to accomplish?

In order to accomplish desired results present study based on To identify digital technology implications on human resources in retail sector businesses – a case study on Sainsbury.

2. Did the project succeed in its aim/ how do you know? Specifically, please outline any evaluation and assessment undertaken.

Yes, because I have collected relevant information and attain more effective work performances.

3. What things do you think worked well and why? Evaluate all aspects of the project (e.g initial inception, project activities and project outcomes) from a range of perspectives.

Gantt chart and timeline activities are major consideration to attain more creative work performances. For instance, initial project, activities and outcomes are important range of perspective.

4. What problems emerged during the project and how were they tackled? Was there timely identification of issues and resolution during the project process?

I faced issues and problems to accomplish desired results on time.

5. What did you learn from undertaking the project?

Different ways using to learn about project and undertake more systematic work performance.

6. How would you rate your performance as a management consultant leading the project?

I also face issue to set time to lead successful project.

7. What strengths and weaknesses of your performance did you identify?

My strength towards present work is that I well performed in collection of data and find appropriate information. However, I was unable to accomplish aims and objectives with consider appropriate time.

8. How will this inform and support your continuous professional development?

This will support my continuous professional development with improving my communication and other skills which I needed in future at the time of working in any organisation.

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REFERENCES

  • Clayton, W., Jain, J. and Marouda, M., 2018. The ‘digital glimpse’as imagining home. Mobilities, 13(3), pp.382-396.
  • Delello, J.A. and McWhorter, R.R., 2017. Reducing the digital divide: Connecting older adults to iPad technology. Journal of Applied Gerontology, 36(1), pp.3-28.
  • DeTombe, D. and Weber, G.W., 2015. Emerging field in operational research: methodology of societal complexity-with a note on operational research for development. Проблемы нелинейного анализа в инженерных системах, 21(1), pp.36-48.
  • Faber, C.J., Bodnar, C.A. and Smith, C.S., 2016, June. Narrating the experiences of first-year faculty in the engineering education research community: Developing a qualitative, collaborative research methodology. In 2016 ASEE Annual Conference & Exposition.
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